Track order
Track Your Order
Order Tracking Portal
Stay updated on the progress of your shipment from our warehouse directly to your doorstep. Enter your order information below to check live carrier updates, tracking numbers, and expected delivery dates.
Look Up Your Shipment
Please enter the details associated with your purchase below:
-
Order Number:
[ e.g., #100243 ] -
Email Address or Phone Number:
[ Used during checkout ]
Standard Fulfillment & Delivery Timelines
| Order Stage | Processing Time | Description & What to Expect |
| 1. Order Processing | 24 – 48 Business Hours | Your order is verified, picked, packaged, and assigned a carrier shipping label. |
| 2. In Transit | 3 – 5 Business Days | The carrier (USPS, FedEx, UPS, or DHL) scans your package through regional hubs. |
| 3. Out for Delivery | Final Delivery Day | Your local mail carrier or driver loads the shipment for final doorstep drop-off. |
Frequently Asked Questions (FAQ)
When will I receive my tracking number?
Tracking details are automatically generated and sent to your checkout email address as soon as your package leaves our fulfillment facility (typically within 24–48 business hours).
Why is my tracking link not updating?
Carriers may take up to 24 hours to scan a package into their system after receiving the physical shipping label. If your tracking status has not updated after 48 hours, please reach out to customer support.
What if my package shows "Delivered" but I haven't received it?
Check around your main entryways, mailboxes, and with neighbors first. If you still cannot locate the parcel, contact our support team at
service@azdomevip.comwith your order number for immediate lost shipment resolution.
Have a question ? We are here to help.
FAQ
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Does it work with Iphone and Android?
Yes, all AZDOME dash cams connect easily to both iOS and Android devices via the app. You can view, download, and share videos instantly.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals with subscribed Email.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
What is our return policy?
All products purchased from our website may be returned within 30 days of purchase for a full refund less shipping costs. International return orders may be subject to return shipping fees. To initiate such a return please contact us.
Any other question?
You can contact us through our contact page! We will be happy to assist you.
